Hotels, resorts and boutique stays
More guests who book you, not the OTA.
I worked the front desk before I worked in marketing. I know the moment a guest decides, and the moment you lose them.
Where hotels usually leak
Commission on every booking
Guests find you on Google, then book through an OTA because your own booking path is slower or less clear.
Empty midweeks and shoulder seasons
No packages, no past-guest emails, no reason to come on a Tuesday.
Slow replies
Questions sit in an inbox overnight. The guest books somewhere that answered.
A website that doesn't sell rooms
Beautiful photos, but no prices, no room details and a booking button hidden at the bottom.
What I do for hotels
Websites and direct booking
Direct booking websites with room pages that sell, fast on phones, in your guests' languages.
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Digital marketing
Google Business Profile, free booking links, metasearch, Google Ads and Meta, and email to past guests.
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AI and automation
A guest messaging assistant for pre-arrival questions and upsells, review replies and booking follow-up.
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The Guest Journey Map
Every guest takes the same five steps. Most businesses leak money at three of them.
Search
Can guests find you on Google, Maps, OTAs and AI assistants?
Decide
Do your photos, reviews, speed and menu or rooms win the comparison?
Book
Can they book or order directly in a few taps, or do you lose them?
Arrive
Do they find you, and does the visit match the promise?
Return
Do you keep them, so the next booking costs you nothing?
FAQ
Can you work with my existing booking engine?
Yes, in most cases. I connect and track whatever you use, and only suggest a change if your current engine is costing you bookings.
Do you work with hotels outside Spain?
Yes. I work remotely with hotels and resorts in any country, in English and Spanish.
How fast can direct bookings improve?
The quickest wins, such as a clearer booking path and Google free booking links, often show within weeks. The Sprint is built around 90 days.
Find out what your guests see. It takes a minute.
Free, no account, no sales call unless you ask for one.